SHIRLEY TAYLOR, CSP
Founder and CEO
Originally from Sheffield, UK, Shirley’s career has taken her all over the globe. Starting out as a secretary, she soon followed a passion to help as many people as possible by moving into teaching and training. With over 30 years in the industry, she has lived and worked in Singapore, Bahrain, Canada and UK.
Author of 12 business books on communication skills, Shirley has established herself as an authority on business writing skills. The seventh edition of her international bestselling book Model Business Letters, Emails and Other Business Documents has sold half a million copies worldwide and has been translated into over 16 languages.
Shirley earned the designation Certified Speaking Professional (CSP) in 2012. This is the speaking profession’s international measure of professional platform skill. The designation is globally recognised and awarded to speakers who have met strict criteria, and is achieved by fewer than 11% of professional speakers worldwide.
Shirley is a high-energy, high-content public speaker and trainer who educates, inspires, informs and motivates individuals to develop better relationships both orally and in writing. She puts a lot of passion and energy into her business presentations to make sure they are entertaining, practical and informative, as well as a lot of fun.
With her friendly, down-to-earth style, she has a unique way of engaging with the audience, and is passionate about helping people commit to change. Audience members quickly see and share her passion and enthusiasm, and are motivated to use her strategies back at the workplace.
In all her speaking and training, Shirley is passionate about making a difference in the lives of others, and in helping others to make a difference.