Essential Skills In A Digital Age

Essential Skills For Our Digital Future

with Shirley Taylor

• The digital world – what difference does it make to you?
• What are the most satisfying and challenging parts of your job?
• What essential skills will assistants need for a successful future?
• What do bosses want from assistants?
• What does your future look like?

Morning Break

Breaking Through To Excellence

with Joanna Barclay

• The importance of building effective relationships for the success of individuals and the whole organisation
• Recognising people’s strengths
• Making people feel valued by understanding their motivations
• Managing conflict for positive results
• Empowering people to choose their behaviour based on the results they want

Lunch

Panel Session: Real Talk In Real Time

Shirley Taylor Interviews 3 Award-Winning Executive Assistants

• Angeline Goh, PA, Grey Group,
  Winner of PA of the Year 2017
• Chan Ai Wah, Senior Administrative Specialist,
  Halliburton, Runner-up of PA of the Year 2017
• Jemma Norton, Senior Manager, Global Admin,
  Surbana Jurong Pte Ltd

Collaborating Your Way To Success

with Marianna Pascal

• Working together in a game of creativity
• Communicating to make the whole team successful
• Collaboration and fun with your new friends

Afternoon Break

Personal Lessons Of An 800km Walk

with Joerg Kuehn

• Key lessons Joerg learned from his journey on the Camino De Santiago
• How this experience gave Joerg the courage to change his life
• What do you need and want in your life? What’s weighing you down?
• Using your ultimate destination to propel you towards your goals
• Gaining focus and control by implementing key productivity habits

Lucky Draw And Close