Using Tough Conversations To Build Stronger Relationships
Feedback is one of the most powerful tools to sustain motivation, grow expertise and progress in our careers. More often than not, feedback is associated with ‘constructive criticism’. There is much power in giving positive feedback. It lets managers know what works, and allows them to re-enforce these productive behaviours and solution generating approaches. Learn the process for giving both positive and constructive feedback. Build rapport and trust to establish the right environment for optimum delivery and acceptance.