Shirley Taylor, CSP
Chief Executive Officer
The author of 12 business books on communication skills, Shirley has established herself as an authority on business writing skills. The seventh edition of her international bestselling book Model Business Letters, Emails and Other Business Documents has sold half a million copies worldwide and has been translated into Arabic, English/Chinese (Traditional and Simplified), Russian, Bahasa Malaysia, Indonesian, Greek, Japanese, Korean, Latvian, Mongolian and Thai.
Shirley has earned the designation Certified Speaking Professional (CSP). This is the speaking profession’s international measure of professional platform skill. The designation is globally recognised and awarded to speakers who have met strict criteria. This designation is achieved by fewer than 11% of professional speakers worldwide.
From July 2017, Shirley is proud to serve as President of the Global Speakers Federation.
Learn more about Shirley here.